Welcome, Case Managers!

Autism New Jersey is proud to announce our partnership with the NJ Department of Health’s Special Child Health Services (SCHS) Case Management Units (CMU) as the designated Autism Resource Specialist.

Autism New Jersey’s 800.4.AUTISM Helpline specialists are available to collaborate with SCHS Case Managers as they support children with autism and their families and address their educational, treatment, and service navigation needs.

Autism New Jersey staff are excited to work closely with professionals as compassionate and resourceful as SCHS’s Case Managers. It is our hope that our work together strengthens New Jersey’s autism community and empowers SCHS’s clients and their families.

Connect with Us

SCHS Case Managers can reach a helpline specialist on weekdays from 8:30 a.m. to 5:00 p.m by calling 800.4.AUTISM. Voice mail messages are regularly returned during the week within 24 hours. For best results, leave a description of your availability for a return call along with an explanation of your issue.
SCHS Case Managers can also email any inquiries to information@autismnj.org.

IMPORTANT: Including “SCHS Case Management” in the subject line of an email inquiry will enable our helpline specialists to correctly identify and prioritize each SCHS Case Manager message.
Our website also has a wealth of information. Case Managers can visit our list of articles and search by topic, browse our landing pages for specific age-related concerns, and download publications for free.

Topics of Interest

Special Education

We provide Case Mangers with the support to understand and address their clients’ educational, behavioral, and social-emotional concerns and assist them in guiding families to make informed decisions regarding their child’s needs.

Our helpline specialists also work closely and collaboratively with SCHS Case Management to ensure the families of their active clients have a comprehensive understanding of, and are well prepared for, their child’s IEP meetings. If any issues arise, our staff can help the families of individuals with autism understand their educational rights and the dispute resolution mechanisms that may be available to them.

Service Navigation

Our understanding and experienced staff has in-depth knowledge of New Jersey resources and service systems. These areas of expertise include modes of treatment, state-funded services throughout the lifespan, safety and crisis planning, family support, and much more.

We can also provide individualized needs assessments and make every effort to match those needs with the appropriate resources in a client’s local area.


The regulations, policies, and laws concerning health insurance change swiftly. Available funding for autism treatment – under both commercial health insurance plans and Medicaid – has greatly expanded in recent years.

Most children with autism in New Jersey have healthcare coverage for some type of treatment benefit. We are happy to help SCHS Case Managers understand what coverage is available for their clients and troubleshoot any insurance-related issues they may have with a service provider or insurance company.

Frequently Asked Questions

What should my client do if they’re denied eligibility for special education services?

If a child is determined ineligible for special education services, their parent can challenge that determination by requesting mediation or filing for due process.

New Jersey is required under federal law to have policies to ensure that all children with disabilities residing in New Jersey and who are in need of special education and related services must be identified, located, and evaluated. Those policies are set out in the New Jersey Administrative Code (N.J.A.C.) chapter on special education.

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The responsibility to identify, locate, and evaluate children suspected of having a disability, also known as “Child Find” activities, extends even to those students who are advancing from grade to grade. N.J.A.C. 6A:14-1.1(b)(3). The simple fact that a child is meeting their requirements for grade promotion does not disqualify them from eligibility.

A child is eligible for special education and related services if they:

  1. Have a disability defined in N.J.A.C. 6A:14-3.5(c)1-14 (autism is one of the defined classifications of disability under the code),
  2. That disability affects the child’s educational performance, and
  3. The child needs special education and related services.

After a parent refers their child for special education and related services, the school district must make a determination of eligibility and provide that determination in writing to the parent. If the parent disagrees with that determination, the inquiry doesn’t need to end there. They are not required to simply accept the school district’s position. Instead, the parent can request mediation or a due process hearing to resolve the dispute over their child’s eligibility.

What should my client do if their residency in a school district is challenged, and they’re unable to provide a lease or landlord’s letter?

Some school districts maintain that they can’t enroll a child in school without the following documents to prove that the parent resides in that school district:

  1. A valid, current lease, or
  2. A notarized letter from the parent’s landlord.

That is incorrect. Schools can – and indeed must – consider a wide range of documents when making a determination about a child’s residence and their eligibility for school enrollment.

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The New Jersey Administrative Code (N.J.A.C.) chapter on student residency has a section titled Proof of Eligibility (6A:22-3.4), which sets out the list of documents that they must accept from a parent or caregiver attempting to demonstrate a student’s eligibility for enrollment. Those documents include medical reports, counselor or social worker assessments, employment documents, unemployment claims, receipts, bills, cancelled checks, and insurance claims or payments.

Many of these alternate documents may be easier for your clients to produce than a lease or a letter from a landlord, especially if they are facing housing insecurity or have informal living arrangements.

Services are funded in part by Special Child Health Services of the New Jersey Department of Health.